Customer Service
For years Fred Meyer Jewelers has been providing its customers with superior products and services in our more than 120 retail locations throughout the country. Now we take great pride in offering you the finest jewelry shopping experience available online at FredMeyerJewelers.com. Wherever you choose to shop with Fred Meyer Jewelers, you can rest assured that your happiness and satisfaction is our top priority. For your convenience we have enhanced our online offerings by adding features such as our Learning Center and Secure Shopping so you can place your order online with confidence.
To learn more about these and other services available to you please select one of the Customer Service categories to the left or from the links below.
Finance & Lease Options
- Visa
- MasterCard
- American Express
- Discover
- Fred Meyer Jewelers Platinum Preferred Credit Card
- Gift Cards
Platinum Preferred Credit Card
Pay now »
Lease Purchase
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Our Guarantee
Orders
Contact Us
Fred Meyer Jewelers Customer Service
- By e-mail Click Here
- By phone:
1-800-342-6663
Monday - Friday
5am to 5pm PST - By Mail:
Customer Service
3800 SE 22nd Ave.
Portland, OR 97202
Platinum Preferred Credit Card
For information regarding your Platinum Preferred Credit Card please contact Synchrony Bank.
- By Phone:
1-866-731-9735
Monday - Sunday
8am - 12am EST
24/7 access to the IVR and website for self-service Account Management: www.mysynchrony.com - Payments to your Platinum Preferred Credit Card may be sent to:
Synchrony Bank
PO Box 71710
Philadelphia, PA 19176-1710
If you are using a screen reader and are having difficulty with this website, please call 1-800-342-6663.