Customer Service
For years Fred Meyer Jewelers has been providing its customers with superior products and services in our 375+ retail locations throughout the country. Now we take great pride in offering you the finest jewelry shopping experience available online at FredMeyerJewelers.com. Wherever you choose to shop with Fred Meyer Jewelers, you can rest assured that your happiness and satisfaction is our top priority. For your convenience we have enhanced our online offerings by adding features such as our Learning Center and Secure Shopping so you can place your order online with confidence.
To learn more about these and other services available to you please select one of the Customer Service categories to the left or from the links below.
Forms of Payment
- Visa
- MasterCard
- American Express
- Discover
You will be prompted to give us information about your method of payment at the appropriate point in the checkout process.
 Platinum Preferred Credit Card
Pay now »
1-866-731-9735
 Gold Preferred Credit Card
Pay now »
1-866-304-3280
Contact Us
Fred Meyer Jewelers Customer Service
- By e-mail Click Here
- By phone:
1-800-342-6663
Monday - Friday
8:00 am to 9pm EST
- By Mail:
Customer Service
3800 SE 22nd Ave.
Portland, OR 97202
Platinum Preferred Credit Card
For information regarding your Platinum Preferred Credit Card please contact TD Retail Card Services.
- By Phone:
1-866-731-9735
Monday - Friday
9am - 9pm EST
Saturdays
9am - 5pm EST
24 hour hotline
- Payments to your Platinum Preferred Credit Card may be sent to:
Fred Meyer Jewelers
P.O. Box 33802
Detroit, MI 48232-5802
Gold Preferred Credit Card
For information regarding your Gold Preferred Credit Card please contact Genesis Financial Services.
- By Phone:
1-866-304-3280
Monday - Friday
6am - 6pm PST
- Payments to your Gold Preferred Credit Card may be sent to:
Bankcard Services
P.O. Box 84049
Columbus, GA 31908-4049
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