Track Your Order

Click here to track your order through FedEx. To confirm whether your service area is affected due to weather, please call FedEx at 800-463-3339.

Shipping Options

*Saturday Delivery: Please note: FedEx 2 Day and FedEx Standard Overnight do not include Saturday delivery. For Saturday delivery you must select "FedEx Saturday Delivery" from the drop down at checkout prior to placing your order. There is a charge of $19.95 for all Saturday Delivery. FedEx Saturday Delivery is not available in all areas, please contact FedEx for details (1-800-GO-FEDEX).

Ship To Home Or Pick Up In Store

Fredmeyerjewelers.com offers thousands of products online, including many of which are not available in our retail stores. Now you can order online and pick up in store at a Fred Meyer Jewelers store location near you!

"Deliver By" Date

Please refer to the product page to view the delivery date for your item. To check the status of a placed order, go to your Order Status to see the delivery date.

Processing Your Order

Orders are processed Monday through Friday. If you place an order on a Holiday, Saturday or Sunday or after the cutoff on a regular business day, your order will begin processing the following business day.

• Orders received by 8am Pacific Standard Time will begin processing the same day
• Orders received after 8am Pacific Standard Time will begin processing the following business day
• Orders placed after 8am Pacific Standard Time on Fridays will begin processing the following Monday

General Shipping Information

• Orders may be shipped in multiple boxes, however, your shipping charges will not be affected.
• Orders cannot be shipped to international, APO/FPO or P.O. Box addresses.
• Submitted orders may not be cancelled; you may return your purchase at one of our store locations or to our online store within 60 days of purchase date.
• All orders are subject to credit and address verification.
• For your protection FedEx may require a customer signature upon delivery.
• Shipping addresses are limited to one address per order.
• Shipping charges are non-refundable.
• You will be notified if the merchandise will not arrive by the estimated delivery date.
• Additional time may be required for shipments to Alaska, Hawaii and certain areas of the United States. No orders from outside the United States can be accepted.

If you have questions, please contact our Customer service center at 1-800-342-6663.

Back to Customer Service